Medical Assistance for Travellers

When illness strikes away from home, you need a licensed doctor who understands travel insurance, local hospitals and hotel logistics. Our assistance team connects you to the right level of care within minutes.

When illness strikes away from home, you need a licensed doctor who understands travel insurance, local hospitals and hotel logistics. Our assistance team connects you to the right level of care within minutes.

What we coordinate

• Telemedicine and symptom triage by video or chat
• On-site doctor visits to hotels, villas and cruise terminals
• E-prescriptions and pharmacy guidance
• Hospital referrals when escalation is required
• Direct billing with 60+ insurers and assistance networks

How to reach us

1. Call the 24/7 hotline 8911 or message on WhatsApp.
2. Describe symptoms, location and insurance details if available.
3. A licensed physician advises, prescribes or dispatches a visit.
4. We stay with your case until you are stable or safely referred.